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Our 1-800 service provider has informed usw that there have been intermittent outages in the state of PA. As a result we are experiencing some down. If you experience issues, please email or call back.
Phone Number: 888-842-8738 Mon- Fri 8am - 7pm EST | Sat 10am - 7pm EST | Sun 11am - 5pm EST Toll free in the US and Canada. Otherwise, contact us by calling 717-299-5691
237 Centerville Rd.
Lancaster, PA 17603
Need help finding the right product? Not sure you received what you needed, or need help on installation? Ask our Pet Pros!
Have a question about your order or account status? Didn’t receive what you thought you ordered? Our customer service can help.
Not happy with the product you ordered? Not a problem – our returns deparment can help.
Want to know more about our Lancaster, PA retail store? Check out our Visit Us page or sent us your question.
Our on-staff marine biologists are standing by to answer any livestock questions you may have.
We want to hear about you and your pets! Have a great story to tell, a product idea, or simply want to let us know something we need to work on for next time?