That Fish Place – That Pet Place has earned the Google Trusted Store badge for demonstrating a track record of on-time shipping and excellence in customer service.
LANCASTER, Oct. 1, 2013 -- thatpetplace.com, one of the industry’s leading pet and aquarium supply companies, is now part of the Google Trusted Stores program. The Google Trusted Store badge, now visible on each thatpetplace.com page, is evidence that the company has a reliable track record of shipping on-time, excellent customer service, and providing a positive shopping experience for consumers.
The Google Trusted Stores program helps shoppers buy online with confidence. Only stores with a proven history of reliable ship times and excellent customer service are awarded the Google Trusted Store badge. Shoppers can hover over the Google Trusted Store badge on the site and see metrics on the store's shipping and customer service performance. In addition, when a shopper makes a purchase at a Google Trusted Store, they may select free purchase protection from Google. In the unlikely event that a problem arises with their purchase, shoppers can request Google’s help, and Google will work with the merchant and customer to address the issue. As part of the program, Google offers up to $1,000 lifetime purchase protection for eligible purchases.
"Our goal is to provide exceptional customer service that makes pet ownership fun, affordable and educational." said Rick Amour, COO of That Fish Place – That Pet Place. "Being awarded the Google Trusted Store badge demonstrates that our patrons can buy from us with confidence."
That Fish Place - That Pet Place has flourished since 1973 as a family owned and operated pet and aquarium supply store. Online, www.thatpetplace.com offers thousands of pet and aquarium products to be shipped across the U.S., Canada, and to more than 30 other countries around the world.
About That Pet Place
That Fish Place/That Pet Place is committed to providing the best supplies and exceptional customer service to pet lovers around the globe. Our educated staff strives to offer informative educational services to the public: making pet owners more knowledgeable and responsible, and enhancing the lives of the animals we all love.