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Questions? Call 1-888-THAT-PET

    Q: One of the live items I ordered says it is backordered, can I have part of my order shipped now and the rest later?


    We do not ship split orders or backorders on livestock orders. If an item on your order is out of stock, you will be contacted and given the option to remove the item and have everything else shipped, or we can hold the entire order for up to two weeks to see if the item becomes available for shipment.