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Q: Why was my backorder cancelled?
If you have used PayPal as your payment method, your backorder may be cancelled if we do not receive the product in our warehouse within 3 business days. We apologize for any inconvenience. If you do not wish to have your backordered items cancelled after 3 days, we suggest using a credit card as your payment method.
25 days on backorder, That Fish Place - That Pet Place will contact you to see
if you’re still interested in waiting on the product. At this point, if we do
not hear from you within 7 days, your order will be cancelled and your account
refunded. After 60 days on backorder, all orders are cancelled and accounts are