The product hierarchy is a database of all products organized into
categories and sub-categories. If you know what type of product you
want but are unsure of what products are available, the product hierarchy
assists you in finding a list of similar products. This browsing method
may return many products in a broad category or fewer products in
a more specific category or sub-category.
How to Browse the Product Hierarchy
To look for an aquarium pump, for example, follow these steps:
Click on Aquarium on the product category menu across the
top of most pages. The main Aquarium Product Category page (Fig.
1) opens giving you the following options:
Fig. 1 Product Category Page
Click on the large image, which is a link to a featured
product. The Product Details page
(see below) opens with all the details about the one item.
If you are interested in a product on the Online Specials
or the New Arrivals list (if one or both are displayed),
click on the product image or name to see more information
on either the Product Sub-Category
page with the related items details grid or the
Product Details page for just the one item.
If you don't see what you want, select the appropriate
Aquarium Category (the aquarium 'sub-category' Air Pumps
& Accessories) from the list on the left side of the
page. The Product Sub-Category
page opens listing the items in the selected sub-category).
On the Product Sub-Category
page, which shows the types of air pumps in the sub-category
(Fig. 2), you can:
Fig. 2 Product Sub-Category Page - No Details
Refine the items displayed by selecting another Air Pumps
and Accessories sub-category by clicking on its label on
the left hand list at the top of the page.
Click on the picture (or picture placeholder if no photo
is available) or the MORE INFO button to display the Product
Sub-Category page with the Product Details grid for the
selected product type (for example, Silent Air Pumps).
On the Product Sub-Category page
with the Product Details grid for a selected product type (Fig.
3), you can:
Fig. 3 Product Sub-Category Page with Details Grid for
Selected Sub-Category
Click on the blue product Model number of any listed product
on the grid to see more information about the product on
the Product Details page
(see below).
Click on a column heading label, such as Price, or on
the double arrowhead icon
next to the label to sort the grid list in ascending order
by the values in that column. This only works for columns
with the arrowhead icon.
Click on the different tabs (Overview, Specifications)
to view more detailed product information.
Type a quantity in the QTY column for each item you want
to order (main item and/or May We Suggest item) and click
on the
button to add the product(s) to your shopping cart.
If the Product Details grid runs to multiple pages, scroll
to the first, previous, next or last page of the product
list or go to a specific page by clicking on the forward
or backward arrow or a page number link (Fig. 4). The VIEW
ALL button consolidates all the pages into one.
Switch to another sub-category by clicking on the sub-category
name on the list on the left side of the page.
Note: Not all the options and features listed above appear
on the page. What appears depends on the category or sub-category
and the number of products available in it.
The Product Details page (Fig. 5) displays the detailed information
about a product. You open a Product Details page for a product from
any page where that product is listed, usually by clicking on the
name, model number or picture of the product.
Fig. 5 Product Details Page
To view the details for a product, follow these steps:
On the Search Results page click on the product name or picture
(if either is an active link), or on any of the Product pages
with a Product Details grid, click on the product's blue Model
number. The Product Details page opens displaying the specifications
for the selected product.
On the Product Details page, you have the following options:
Review the product specifications under the Product Information
tab in the lower part of the page.
Click on the Enlarge Image link under the photo (if present)
to view a larger picture of the product.
Click on the Tell a Friend link under the photo to send
the page to yourself or someone else.
Click on the Print This Page link under the photo to open
a version of the page that is formatted for printing.
If there are any other tabs, click on them to view other
information, such as Accessories available for the selected
product or additional pictures of it in the Photo Gallery.
Type in a Quantity, if you want more than 1, and click
on the
button to add the product to your shopping cart.
If any Related Items or Accessories are shown, click on
the
button for each item you want to add it to your shopping
cart.
NOTE: Any prices shown on these
Help pages are for illustration purposes only and are not to be construed
as an offering. The actual prices for these products, if we
currently offer them, are shown on the main website pages.
Product Availability is designed to let you know when a specific
item is intended to ship. There are two availability possibilities:
"In Stock" and "Usually Ships in 24 Hours." If a product "Usually
ships same day" that means that the product is in our warehouse and
will usually be shipped the same business day. Otherwise, the
product "Usually Ships in 24 Hours," which means that it usually ships
by the next business day. We try to give you the best service
possible, and knowing when your product is expected to ship is all
part of the shopping experience at That Pet Place.