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Home  :   Help  :  The Product Hierarchy
The Product Hierarchy

Overview
The product hierarchy is a database of all products organized into categories and sub-categories. If you know what type of product you want but are unsure of what products are available, the product hierarchy assists you in finding a list of similar products. This browsing method may return many products in a broad category or fewer products in a more specific category or sub-category.
How to Browse the Product Hierarchy
To look for an aquarium pump, for example, follow these steps:
    1. Click on Aquarium on the product category menu across the top of most pages. The main Aquarium Product Category page (Fig. 1) opens giving you the following options:


      Fig. 1 Product Category Page

      1. Click on the large image, which is a link to a featured product. The Product Details page (see below) opens with all the details about the one item.

      2. If you are interested in a product on the Online Specials or the New Arrivals list (if one or both are displayed), click on the product image or name to see more information on either the Product Sub-Category page with the related items details grid or the Product Details page for just the one item.

      3. If you don't see what you want, select the appropriate Aquarium Category (the aquarium 'sub-category' Air Pumps & Accessories) from the list on the left side of the page.  The Product Sub-Category page opens listing the items in the selected sub-category).

    2. On the Product Sub-Category page, which shows the types of air pumps in the sub-category (Fig. 2), you can:


      Fig. 2 Product Sub-Category Page - No Details

      1. Refine the items displayed by selecting another Air Pumps and Accessories sub-category by clicking on its label on the left hand list at the top of the page.

      2. Click on the picture (or picture placeholder if no photo is available) or the MORE INFO button to display the Product Sub-Category page with the Product Details grid for the selected product type (for example, Silent Air Pumps).  

    3. On the Product Sub-Category page with the Product Details grid for a selected product type (Fig. 3), you can:


      Fig. 3 Product Sub-Category Page with Details Grid for Selected Sub-Category

      1. Click on the blue product Model number of any listed product on the grid to see more information about the product on the Product Details page (see below).

      2. Click on a column heading label, such as Price, or on the double arrowhead icon next to the label to sort the grid list in ascending order by the values in that column. This only works for columns with the arrowhead icon.

      3. Click on the different tabs (Overview, Specifications) to view more detailed product information.

      4. Type a quantity in the QTY column for each item you want to order (main item and/or May We Suggest item) and click on the button to add the product(s) to your shopping cart.

      5. If the Product Details grid runs to multiple pages, scroll to the first, previous, next or last page of the product list or go to a specific page by clicking on the forward or backward arrow or a page number link (Fig. 4). The VIEW ALL button consolidates all the pages into one.


        Fig. 4 Product Sub-Category Details Page Scrolling Links

      6. Switch to another sub-category by clicking on the sub-category name on the list on the left side of the page.

Note: Not all the options and features listed above appear on the page.  What appears depends on the category or sub-category and the number of products available in it.

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Product Details

The Product Details page (Fig. 5) displays the detailed information about a product. You open a Product Details page for a product from any page where that product is listed, usually by clicking on the name, model number or picture of the product.


Fig. 5 Product Details Page

To view the details for a product, follow these steps:

    1. On the Search Results page click on the product name or picture (if either is an active link), or on any of the Product pages with a Product Details grid, click on the product's blue Model number. The Product Details page opens displaying the specifications for the selected product.
       
    2. On the Product Details page, you have the following options:

      1. Review the product specifications under the Product Information tab in the lower part of the page.
      2. Click on the Enlarge Image link under the photo (if present) to view a larger picture of the product.
      3. Click on the Tell a Friend link under the photo to send the page to yourself or someone else.
      4. Click on the Print This Page link under the photo to open a version of the page that is formatted for printing.
      5. If there are any other tabs, click on them to view other information, such as Accessories available for the selected product or additional pictures of it in the Photo Gallery.
      6. Type in a Quantity, if you want more than 1, and click on the button to add the product to your shopping cart.
      7. If any Related Items or Accessories are shown, click on the button for each item you want to add it to your shopping cart.
NOTE: Any prices shown on these Help pages are for illustration purposes only and are not to be construed as an offering.  The actual prices for these products, if we currently offer them, are shown on the main website pages.
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Product Availability
Product Availability is designed to let you know when a specific item is intended to ship.  There are two availability possibilities: "In Stock" and "Usually Ships in 24 Hours."  If a product "Usually ships same day" that means that the product is in our warehouse and will usually be shipped the same business day.  Otherwise, the product "Usually Ships in 24 Hours," which means that it usually ships by the next business day.  We try to give you the best service possible, and knowing when your product is expected to ship is all part of the shopping experience at That Pet Place.
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