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Q: Can I return an item if I'm not satisfied?
Answer We hope that you are satisfied with merchandise purchased from That Fish Place – That Pet Place. If you are not completely satisfied, please contact a Customer Service Representative. You may return any unused product, within 30 days for a full refund of the item’s purchase price. In the event an item you receive does not meet your needs or expectations, you may return it providing:
1. The item is in original display package, which must also be in new condition.
2. All parts, accessories, warranty cards, instructions, ect, must be enclosed and unaltered.
3. Item was purchased within 30 days of return.
You must attain "Return Authorization Number" from a Customer Service Representative (1-800-733-3829) before sending any merchandise. We are unable to accept returns on clearance items. Any deviation from these criteria may result in a restocking fee. Returns and credits are subject to the discretion of That Fish Place – That Pet Place.
Q: Can I return an item if I'm not satisfied?
Answer
We hope that you are satisfied with merchandise purchased from That Fish Place – That Pet Place. If you are not completely satisfied, please contact a Customer Service Representative. You may return any unused product, within 30 days for a full refund of the item’s purchase price. In the event an item you receive does not meet your needs or expectations, you may return it providing:
1. The item is in original display package, which must also be in new condition.
2. All parts, accessories, warranty cards, instructions, ect, must be enclosed and unaltered.
3. Item was purchased within 30 days of return.
You must attain "Return Authorization Number" from a Customer Service Representative (1-800-733-3829) before sending any merchandise. We are unable to accept returns on clearance items. Any deviation from these criteria may result in a restocking fee.
Returns and credits are subject to the discretion of That Fish Place – That Pet Place.
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