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Questions? Call 1-888-THAT-PET

    Q: Can I request a specific arrival date for my live order?


    Yes, as long as it is a normal delivery day based on our shipping schedule (Tuesday-Friday). We can hold orders placed with a credit card for up to two weeks and arrange for it to be shipped for a specific delivery day. Orders placed with PayPal or Google Checkout payment methods cannot be held. We do not offer Saturday delivery.

    To request a specific arrival date, contact the Livestock Mailorder Department directly at 877-367-4377 Monday through Friday from 8am to 5pm (Eastern) or email livefish@thatpetplace.com. If you have already placed your order online, please contact us as soon as possible with your order number.