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Our Mission: Providing exceptional customer service that makes pet ownership fun, affordable and educational.
That Fish Place opened as a family owned and operated retail store in 1973. The goal was to make pet products more affordable for the average consumer while providing expert advice, great service and a huge selection. Since then, That Fish Place has become That Fish Place - That Pet Place and grown to offer factory direct prices at up to 65% off those found at other retail stores.
Over the years, our reputation as the finest pet supply store has become widely known. People from all over the east coast shop at our 110,000 square foot, Lancaster, PA retail store. It is home to a huge fish room with over 700 aquariums displaying thousands of freshwater and saltwater fish, corals, invertebrates and live plants for sale. This huge selection of livestock is maintained by the most state–of–the–art aquarium filtration system available.
Special events, like our annual Anniversary Sale, attract industry experts and authors, pet care professionals, manufacturer representatives and thousands of customers. We have a complete line of products for dogs, cats, birds, reptiles and small animals, as well as the fish and aquarium supplies our business was founded on. Our Small Pet Room and Reptile Room are among the best on the east coast! Browse our wide selection of aquarium stands (or view our glass aquarium listings before visiting the store.)
That Groom Room provides a full array of pet grooming services by appointment. We offer expert information on pet care, give tours to students and organizations, and support rescues, shelters, and fish clubs across the country.
As the fame of our retail outlet grew and our products became even more affordable, people living too far away to visit our store requested that we ship our products to them. Our mail order business developed shortly thereafter. What originated as a paper catalog shopping experience has evolved into our extensive online selection of products with the same great selection and service as our retail store. Staple and specialty items for aquarists and pet-lovers alike are available to customers across the U.S. and Canada, even internationally! That Pet Place now offers thousands of pet and aquarium products at www.thatpetplace.com.
As we continue to grow, so does our commitment to our customers and pet owners everywhere. We continue to exceed customer demands with discounts, our Pet Rewards retail loyalty program, product specials, an ever-expanding product selection, and a continued commitment to customer service ensure the best online and retail shopping experience possible.
You can visit That Fish Place - That Pet Place at our huge retail outlet in Lancaster, PA. Now you can enjoy a virtual store walk-through online before you visit! Every year, tens of thousands of visitors come from all over the US and Canada to explore our 110,000 square foot retail store. Bring your pet along and shop in person. See inspiring aquarium displays throughout the store, including our 700 gallon reef and our 450 gallon acrylic freshwater cylinder tank. Check out our gigantic fish room with over 700 aquariums housing thousands of freshwater fish, plants, marine fish, invertebrates and corals for your aquarium.
Kids and adults alike also love our interactive hands-on exhibit, the Pirate's Cove Touch Tank, featuring live stingrays and other sea life you can observe and touch. Don’t miss our live Reptile and Small Animal area and browse the bird selection in our screened aviary . And of course, shop through thousands of products. That Fish Place - That Pet Place is a store unlike any other!
Our friendly and informative staff is comprised of pet owners, animal lovers, trained professionals and experienced hobbyists (check out our pets and aquariums in this album on Facebook). We don't just sell pet and aquarium products, we also use many of them on a daily basis both in our own homes and in displays throughout our retail store, gaining hands-on experience and knowledge that we can pass on to you. We have several on-staff Marine Biologists available to answer your tough aquatic questions, and our passionate reptile and amphibian staffers will be glad to help you with any herp-related concerns. Let our pet experts guide you and share years of experience on everything you need for your pet family. Find more information on connecting with our experts through our blogs and social media.